Tag: #ChangeManagement
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The Structure of a Hard Conversation
A few years ago, budget cuts forced me into a reduction in force. I had to let go of team members who weren’t failing. Some were among the most effective people I had. I did the parts I knew mattered in the room. What I wasn’t prepared for was what happened after the room emptied.…
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The Metric That Predicts Behavior Change
Organizational Learning I walk into a lot of rooms. For any given event it is full of people who have chosen to attend or who have been told to attend. As a result, I’ve learned to read rooms fast. This one was easy. The group was attentive, engaged, taking notes. When we opened it up…
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The Intersection Most Fixes Never Go Looking For
Framework I wrote earlier this week about low-hanging fruit. The fixes that feel like progress because they’re visible and fast, while the real problem sits untouched underneath them. I want to go one layer deeper, because naming the trap isn’t the same as knowing how to avoid it. Here’s the story again, slower this time.…
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You Can’t Train Your Way Out of a Systems Problem
Leadership + Organizational Learning When I opened Murphy Junior High in 2012, I inherited something I didn’t fully understand yet. About half of my new staff transferred from other schools in the district, and most of them came from a single building. They brought their experience with them, which is exactly what you’d want; except…