Tag: #LDProfessional
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The Metric L&D Should Actually Be Tracking
Organizational Learning Most feedback forms get the same four words back. Good. Helpful. Enjoyed it. Learned a lot. I have read thousands of these, and after a while they stop telling you anything except that the room was comfortable enough for people to be polite. Then, every so often, one comes back different. I ran…
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Why the Best Training Teaches a Skill Twice
Leadership Development Most training happens once. One session, one exposure, one shot at a skill that’s supposed to hold up under real conditions the moment the session ends. Then we act surprised when it doesn’t. Several years ago I was helping a teacher teach her sixth graders to engage in academic discourse. Not just talk…
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The Metric That Predicts Behavior Change
Organizational Learning I walk into a lot of rooms. For any given event it is full of people who have chosen to attend or who have been told to attend. As a result, I’ve learned to read rooms fast. This one was easy. The group was attentive, engaged, taking notes. When we opened it up…
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The Intersection Most Fixes Never Go Looking For
Framework I wrote earlier this week about low-hanging fruit. The fixes that feel like progress because they’re visible and fast, while the real problem sits untouched underneath them. I want to go one layer deeper, because naming the trap isn’t the same as knowing how to avoid it. Here’s the story again, slower this time.…
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The Cost of Activity Metrics
The slides were moving fast. NPS scores were up. The chat was full of fire emojis and congratulations. Someone typed “incredible work team” and it got fourteen thumbs up before the next slide appeared. I was sitting at my desk thinking one thing. Will any of this change what I see happening with our partners?…